At EPHONYRALIS, we strive to ensure every customer is satisfied with their purchase. If you are not completely happy with your order, our Returns Policy is designed to make the process easy and convenient.

You may return or exchange items within 30 days from the receipt of the original order. To qualify, please ensure:

• Items are in their original condition, unworn, and with all tags attached.
• The original receipt or proof of purchase is provided.

Note: Sale items and gift cards are non-returnable.

To initiate a return, please follow these steps:

• Contact our customer service team at [email protected] with your order number and reason for return.
• Securely package your items and include the receipt.
• Ship the package to: EPHONYRALIS Returns, 123 Fashion Ave, New York, NY 10001, USA.

Please allow up to 14 business days for your return to be processed. Refunds will be credited to your original method of payment.

If you wish to exchange an item, please specify the desired size or color in your email to customer service. Exchanges depend on stock availability.

For any questions regarding our Returns Policy, please reach out to us at [email protected] or call us at (212) 555-0192.